Privacy Policy

Last Updated: 04-04-2025

At RDPBuy.Online, we prioritize the security and privacy of your data. This policy explains how we collect, use, and protect your information.

1. Information We Collect

a. Personal Data

  • Account Creation: Name, email, phone number.
  • Payment: Billing address, card details (processed securely via Stripe/PayPal).
  • Support: Chat/ticket history, TeamViewer session logs (with consent).

b. Technical Data

  • Usage: IP address, device type, OS, login timestamps.
  • Server Logs: Bandwidth usage, uptime/downtime records.

c. Cookies

  • Essential: Session cookies for login functionality.
  • Analytics: Google Analytics (anonymized traffic data).

2. How We Use Your Data

  • Service Delivery: Account setup, payment processing, support.
  • Security: Fraud prevention, unauthorized access detection.
  • Improvements: Analyze usage patterns to optimize server performance.
  • Marketing: Promotional emails (opt-out anytime via link).

3. Data Sharing

We do not sell your data. Limited sharing occurs with:

  • Payment Gateways: Stripe, PayPal (PCI-DSS compliant).
  • Hosting Providers: AWS, DigitalOcean (data confidentiality agreements).
  • Legal Authorities: Only if required by law (e.g., court order).

4. Data Retention

  • Account Data: Until deletion request or 6 months post-termination.
  • Payment Records: 7 years for tax/audit compliance.
  • Server Logs: 30 days (automatically purged).

5. Your Rights

  • Access/Correction: Request your data via email.
  • Deletion: Close your account; residual logs remain anonymized.
  • Opt-Out: Unsubscribe from marketing emails.
  • Portability: Export your data in CSV/JSON format.

6. Security Measures

  • Encryption: SSL/TLS for data transit, AES-256 for storage.
  • Access Control: Role-based permissions for staff.
  • Audits: Annual penetration testing.

7. Third-Party Links

Our website may link to external tools (e.g., MT4 guides). We’re not responsible for their privacy practices.

8. International Transfers

Data is stored in India (Mumbai) and USA (New York) servers. We comply with EU-US Privacy Shield principles.

9. Update

We’ll notify users of policy changes via email or dashboard alerts.

Contact Us

For privacy requests or questions:
📧 support@rdpbuy.online